Account verification stuck? OMGBD KYC problems and fixes
Many lobbies ask to verify your identity or phone number before a withdrawal or for security. What documents you need and how to submit them is set only by the official OMGBD lobby. If anyone asks for a "verification fee", stop. Below are common symptoms and what to do.
Where do you verify?
- First make sure you are in the real lobby, using the official and fake sites guides.
- Log in and look for verification in the profile or security section.
- Upload only the documents or details the lobby asks for, and only there.
- For a new account, read the register guide so your name and number are right from the start.
Why does my photo keep getting rejected?
Common reasons:
- The photo is blurry, too dark, or the document's corners are cut off.
- A finger or glare covers the text.
- You sent a screenshot or photocopy when a photo of the original was asked for.
- The document has expired.
What to do: put the document on a flat surface in daylight, fit the whole thing in the frame, take the photo, and submit again.
It says your name doesn't match?
The name on your account and the name on your document need to match. A deposit or withdrawal wallet in someone else's name can also cause trouble. If there is no option to change the name yourself, tell lobby chat. Never try to verify with someone else's documents.
It has shown "pending" for a long time. When should you open chat?
Uploading the same document again and again can make the queue longer. Wait as long as the lobby says. If it is still pending after that, tell live chat your registered number, when you submitted, and a screenshot; see what to write. Why stuck verification stops withdrawals is covered in the withdrawal guide.
Someone offers "faster verification for a fee"?
That is a scam. Verification documents are uploaded only inside the lobby; don't send them to anyone on WhatsApp or Telegram. Never tell anyone your OTP, and never pay a personal "agent" wallet. The correct deposit path: bKash / Nagad / Rocket page.
There are no promo codes or guarantees on this page. This is an information site, not a game server. Verification rules are whatever the lobby states. 18+.